We NVN CAR CLEANERS LLP respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and share information about you when you visit our website www.nvncarcleaners.com or use our services.
We may collect and process the following types of personal data about you:
2.1. Contact Information: Name, email address, phone number, and address.
2.2. Vehicle Information: Details about your vehicle, such as make, model, and license plate number.
2.3. Payment Information: payment methods like credit card, debit card or any other payment details and billing information.
2.4. Usage Information: Information about how you use our Site, such as IP address, browser type, pages visited, and time spent on the Site.
2.5. Communication Data: Information contained in your communications with us, including emails and phone calls.
We use your personal data for the following purposes:
3.1. Service Provision: To provide and manage our car wash services, including booking appointments and processing payments.
3.2. Customer Support: To communicate with you, respond to your inquiries, and provide customer support.
3.3. Marketing: To send you promotional materials and updates about our services, special offers, and events. You can opt-out of marketing communications at any time.
3.4. Site Improvement: To analyse usage patterns and improve our Site's functionality and user experience.
3.5. Legal Compliance: To comply with legal obligations and protect our legal rights.
We do not sell, trade, or otherwise transfer your personal data to outside parties except in the following circumstances:
4.1. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and providing our services, such as payment processors and IT service providers.
4.2. Legal Requirements: We may disclose your information when required by law or in response to legal process.
4.3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your data.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
You have the following rights regarding your personal data:
7.1. Access: You can request a copy of the personal data we hold about you.
7.2. Correction: You can request that we correct any inaccurate or incomplete data.
7.3. Deletion: You can request that we delete your personal data, subject to certain exceptions.
7.4. Restriction: You can request that we restrict the processing of your data.
7.5. Objection: You can object to the processing of your data for direct marketing purposes.
7.6. Data Portability: You can request that we transfer your data to another organization.
To exercise any of these rights, please contact us using the contact information provided below.
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to read their privacy policies.
We may update this privacy policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Your continued use of our services after any changes signifies your acceptance of the updated policy.
If you have any questions or concerns about this privacy policy or our data practices, please contact us at nvncarcleaners@gmail.com
